Lead with operational KPIs
The wellbeing dashboard surfaced mood, engagement and safeguarding summaries before exposing deeper analytical views.
Use progressive detail
Cohort views support scanning; drill-down views support investigation. Mixing every level on one screen increases cognitive load.
Expose model output as context
Clusters and alerts should sit beside the underlying features so users can inspect the evidence behind a flag.
Design exports and handoffs
If a dashboard supports meetings or case review, report/export workflows are part of the product—not an afterthought.